Tieng Viet Oi (TVO) is seeking a dedicated and enthusiastic Operations Coordinator to join our team at our office located in No 19A, Lane 8, Vong Thi, Tay Ho. This position involves playing a key role in providing excellent service to students interested in learning Vietnamese and ensuring the smooth operation of office tasks.

Work location: No 19A, lane 8, Vong Thi st, Tay Ho, Hanoi

Work Schedule: 25 hours a week 

• Option 1 (preferred):
  Tuesday, Wednesday, Friday: 12:00 PM – 5:00 PM
  Monday & Thursday: 4:00 PM – 9:00 PM 
• Option 2: Monday to Friday, 12:00 PM – 5:00 PM

Responsibilities:

1. Sales Management:
   – Welcome and provide consultation to interested students and customers
   – Oversee sales-related responsibilities, including but not limited to, processing orders and updating payments.
2. Office Management:
   Oversee daily office tasks to ensure a professional, organized, and efficient office environment.
3. System Updates:
   Update TVO’s student and class information on the internal systems.

Qualifications:

• Previous experience in a customer-facing role is preferred.
• Strong English communication and interpersonal skills.
• Basic computer skills for updating internal systems.
• Ability to manage multiple tasks and responsibilities efficiently.
• Attention to detail and a commitment to providing excellent customer service.

Benefits:

• Salary: 5,000,000 VND/month
• Commission based on product sales
• Tet bonus (equals 1 month salary)
• Opportunities for professional development within the organization
• International, positive and supportive work environment

If you are a motivated individual with excellent customer service skills and a passion for supporting language learners, we encourage you to apply. Please submit your resume and a short video in English (under 2 minutes) explaining your interest in the position to hr.tiengvietoi@gmail.com.

Subject Line of Email: [Your Full Name]_[Position Applied For]

Application Deadline: March 9th 2024.

TVO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees!