Job Title: Receptionist
Company: Tieng Viet Oi (TVO)
Location: No 19A, Lane 8, Vong Thi, Tay Ho
Work Schedule: Monday to Friday, 12:00 PM – 4:00 PM
Tieng Viet Oi (TVO) is seeking a dedicated and enthusiastic Receptionist to join our team at our office located in No 19A, Lane 8, Vong Thi, Tay Ho. This position involves playing a key role in providing excellent service to students interested in learning Vietnamese and ensuring the smooth operation of office tasks.
Responsibilities:
Office Presence:
- A receptionist should be present at the office location for five afternoons a week (Monday to Friday) from 12:00 PM to 4:00 PM.
Student Interaction:
- Greet and consult with students interested in studying Vietnamese.
- Provide information about TVO’s language programs and assist in enrollment processes.
Office Management:
- Manage general office tasks, including cleaning and organizing the workspace.
- Assist in maintaining a positive and professional office environment.
Product Handling:
- Pack and send out orders for TVO’s language learning products.
- Ensure accurate and timely shipping of products to customers.
System Updates:
- Update TVO’s student and class information on the internal systems.
- Maintain accurate records of student enrollment and progress.
Qualifications:
- Previous experience in a customer-facing role is preferred.
- Strong communication and interpersonal skills.
- Basic computer skills for updating internal systems.
- Ability to manage multiple tasks and responsibilities efficiently.
- Attention to detail and a commitment to providing excellent customer service.
Benefits:
- Competitive salary based on experience.
- Opportunities for professional development within the organization.
- International, positive and collaborative work environment.
If you are a motivated individual with excellent customer service skills and a passion for supporting language learners, we encourage you to apply. Please submit your resume and a short video in English (under 2 minutes) explaining your interest in the position to xinchao@tiengvietoi.com by March 2nd 2024.
TVO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees!
